Privacy Policy

Privacy Policy for Content Elmbridge — how we handle consultation inquiries and website data in South Korea.

Effective date: 1 January 2025

Last updated: 1 January 2025

1. Data controller

Content Elmbridge Co., Ltd.
Office 9, 43 Sample-gil, Gangnam-gu, Seoul 00000
Email: hello@content-elmbridge.click
Phone: +82 2 0000 2142

2. Scope

This Privacy Policy describes how we collect, use, and protect personal data when you visit content-elmbridge.click or book vault record consultations.

3. Data we collect

Website inquiries — Name, email, message content, selected session type, and optional preferred date when you submit our contact form.

Consultation records — Contact details, appointment history, and paper binders you authorize us to prepare. We do not collect private keys or seed phrases.

Technical data — Server logs may include IP address, browser type, and pages viewed. Analytics cookies are used only if you accept them via our cookie banner.

4. How we use data

  • Respond to consultation requests and schedule appointments
  • Prepare and maintain session records you request
  • Improve website security and readability
  • Comply with legal obligations in South Korea

We do not sell personal data.

We process data based on your consent (contact form, optional analytics), performance of a contract (booked sessions), and legitimate interests (website security, fraud prevention).

6. Retention

Contact form submissions: up to 24 months unless a consultation proceeds. Client consultation files: up to 7 years after last session unless you request earlier deletion and no legal hold applies. Server logs: up to 90 days.

7. International transfers

Our website may be served from infrastructure outside South Korea. When data is transferred internationally, we use providers with appropriate safeguards consistent with applicable Korean privacy requirements.

8. Your rights

Under applicable Korean law you may request access, correction, deletion, or restriction of your personal data, and withdraw consent where processing is consent-based. Contact hello@content-elmbridge.click. You may lodge a complaint with the Personal Information Protection Commission (PIPC) if you believe your rights were violated.

9. Security

We use access controls, encrypted email where available, and physical security at our office. No method of transmission is completely secure.

10. Children

Our services are not directed to individuals under 18.

11. Third parties

We may share data with IT hosting providers, email services, and banks for payment processing — only as needed. We do not share consultation content with exchanges or investment platforms.

12. Cookies

See our Cookie Policy for details on cookies and how to manage them.

13. Changes

We may update this policy by posting a new version on this page with an updated “Last updated” date.